Archive for roofer atlanta

Stop Roof Leaks – Maintenance vs Repair

Posted in Roofing Articles with tags , , , , , , , , , , , , , , , , , , , , , on June 2, 2016 by HAPS

This is a long post, but with roof issues we want to educate homeowners on issues which occur on roofs.  Most people don’t climb on roofs; so we want you to have a good understanding of roof issues so you can decide if your contractor knows what they are doing.

Home Asset Protection Services, LLC (HAPS) is located in Suwanee, GA, and we specialize in roof leak repair and full roof replacement in the Gwinnett County Georgia and surrounding areas. Our leak specialist has over 25 years experience diagnosing and repairing leaking roofs; and we’ve just about seen it all.

Unfortunately, over the past several years a lot of the roofs replaced in the Metro Atlanta area have been built incorrectly, especially in the flashing areas.  Fortunately for us, we get a lot of work as a result. Many fly by night storm chaser companies rush into town during storm season, help homeowners get their roofs replaced through insurance claims, do the job, and then one of two things happen. They either leave the area to follow the latest storm in another city/state, or they go out of business. Trust us, we see it all the time. Homeowners are stuck holding the bag.

Let’s look at where most leaks occur.

  • Chimneys – siding, stucco, or brick
  • Flat roofs.
  • Bathrooms – exhaust vents.
  • Skylights
  • Ridge Cap – shingles covering the top of the roof
  • Improper Nailing – high nailing, below the line, or nail gun pressure issues.
  • Nail Pops & Toeboard holes.
  • Dead Valleys – where roof valleys run into a wall
  • Valleys – improper installation
  • Gutters – generally overfilled gutters or gap between decking & fascia.

Many of these leaks can be prevented by a simple roof maintenance plan if addressed in a timely manner.  After 3-5 years certain components of your roof need attention. We offer a service called a roof tuneup, and this service will prevent leaks and extend the life of your roof for years. Call us at 404-933-6610 to see if a roof tuneup is the best option for your home, and do it BEFORE the roof starts leaking.

What is  a roof a roof tuneup? 

Your roof has certain elements which deteriorate over time. A roof tuneup takes care of these issues, and this will prolong the life of your roof for another 3-5 years. Here are the things we do with a roof tuneup.

  1. Repair or Replace Pipe Boots.
  2. Seal Exhaust Vents.
  3. Seal turtle vents, power vents, & dryer vents.
  4. Paint All vents with rust preventive paint.
  5. Repair Nail Pops.
  6. Seal Toeboard holes.
  7. Seal exposed nails.
  8. Replace up to 10 missing or damaged shingles.
  9. Clean minor debris off roof.
  10. Inspect roof & flashing for major issues.

Explanations of the services listed are explained in detail below.

Repair Pipe Boots – Most bathrooms have vent pipes which are designed to remove the musty smell from the plumbing system. These exhaust type vents almost always go out of the roof.  The pipes are covered with a rubber pipe boot to seal off the area from leaking. (See photo below). These boots have a thin rubber elastic area designed to fit snugly around the pipe. After 3-5 years the rubber dry rots and cracks; and many leaks occur in this area.

If you have a roof leak in your bathroom, chances are very high that your pipe boots are cracking. With a roof tuneup, we install new rain collars and seal the exposed nails where vents are nailed to roof. This adds around 3-5 more years of life for this area of the roof.

Seal Exhaust Vents – These are the metal vents which carry exhaust fumes from your HVAC unit. When a roof is installed, these vents must be sealed with high grade roof sealant around joints and nails. Over time the sealant wears off. Also, these vents rust over time.  With a roof tuneup we reseal the vents with the highest grade of silicone roof sealant available in the market. We also paint the vents with rust preventive paint to extend the life of these elements.

Seal Turtle Vents, Power Vent, & Dryer Vents – Turtle vents are aluminum or plastic “boxes” found on the back of many roofs. These vents are used to ventilate the attic. This prevents heat buildup in attic which causes shingles to blister and increases heating and A/C bills. A blister is basically like a popped bubble on the shingles. Power vents are the big round fans found on many hip roofs, and dryer vents are vents which carry moist air out of the house from the clothes dryer.  These items need resealing over time to prevent leaks.

Paint All Vents With Rust Preventive Paint – Over time your HVAC vent will rust. We paint the vents to stop/prevent the rust from destroying your exhaust vents. We also paint other vents on the roof to prevent rusting and to improve the look of the roof.

Repair Nail Pops & Toeboard Holes –  Nail pops occur when nails on the roof loosen over time. When nails pop out they often cause indentations or holes in the shingle. A roof tuneup will take care of this issue. We nail down the loose nails and apply premium roof sealant to the affected area.  Toeboard holes are actual holes in the shingles when the roofing crew nails boards to the roof to stand on when installing the roof.  A good (and safe) roofing crew will rope & harness when installing the roof instead of using toeboards. With the roof tuneup we seal all toeboard holes on the roof to prevent leaks in these areas.

Seal Exposed Nails  – All roofs have exposed nails on the ridge cap and bottom side of all the vents. While sealed during installation (we hope), the sealant wears off over time. When this occurs the nails rust, and eventually lead to bigger problems. With the roof tuneup we seal all exposed nails with premium roof sealant.

Replace Missing or Damaged Shingles – While obvious, we replace up to 10 shingles which are missing or damaged on your roof. Missing shingles could be a major issue which is described below; however, in many cases a few shingles fall off from loose nails, improper nailing, or even wind damage.

Clean Minor Debris Off Roof – Most often, this involves removing pine straw in the valleys. Pine straw will stop water flow during rain, and this can often cause leaks. It also causes algae to grow on the roof, and eventually leaks to leaks and rotten wood below the shingles.

MAJOR ROOF ISSUES 

Below are major roof issues which involve much more extensive repair.  These are the most common areas for leaks due to installation issues and/or rot over time.

Chimneys – Probably the biggest area for leaks we find are around chimneys.  A lot depends on the type of chimney, and where the chimney is located. The main problem we find around chimneys is flashing related.  Flashing is metal which redirects water away from the walls of the chimney so it can properly drain the the gutters (or edge of roof).  The section on the roof above a chimney needs a cricket (framed & shingled diverter), j channel flashing, and  a properly installed chimney pan.  Water pounds this area, and if flashing is not installed correctly…you will have a leak.  On the sides of the chimney step flashing or J-channel flashing is used to channel water down the roof. If installed improperly, the water will run under the shingles or behind the flashing causing water stains on your ceilings.

Additionally, on homes with wood or hardie plank siding, we often find leaks from rotten or broken siding, worn out sealant on joints, or rotten corner boards.

On homes with brick chimneys you not only need properly installed chimney pan & flashing, you also need counter flashing over the step flashing to prevent water from running down the chimney and behind the flashing.  Properly flashing a brick chimney is a specialty, so if you have brick chimney leaks…make sure the contractor knows what they are doing.

Dead Valleys – Dead valleys is a term to describe sections of roof that run into a wall.  Here the rain water slams against the wall, and often runs up over the flashing and down the walls into your home.  These are delicate areas, and extensive repair needs to be done to properly repair these areas. Inspection of the area needs to be done to determine best course of action, but basically the repair needs to run up the wall so water can get behind the flashing.

Valley Repairs – Roof valleys are installed one of two ways. A weave pattern is when shingles from intersecting roof sections are woven together; and a French cut pattern where shingles are cut in a straight line down the valley.  Obviously water runs down the valleys. If the water gets under the shingles, you have a problem.  Valleys should have metal flashing or ice & water shield installed to keep any leakage from getting to your ceilings. We install ice & water shield on an roofs we build.  It’s not cheap, and many roofing contractors do not use this extra product to save money.  If you have a valley leak, we will most likely need to tear out the valley, install ice & water shield, replace rotten decking, and re-shingle the entire valley.

Improper Nailing – We see this quite often. The biggest issue we see is nail gun pressure issues. If the roofing crew sets the nail gun pressure too high, the nails often go through the shingle too far. As a result, the shingles eventually fall off. If you see entire shingles fall off your roof, chances are the nails were installed improperly. This is actually a big problem. We repair up to 10 missing shingles with a roof tuneup; but if shingles were nailed too hard…the problem will continue. We can repair the shingles which have fallen off, but we may have to come back over the years as the shingles fall off.  It’s cheaper than replacing the entrie roof, but eventually your roof will need to be replaced. We advise making the repairs until shingles have lived their life; and then replacing the roof with a company who knows what they are doing.

Gutter area leaks – We often find leaks due to gutter issues. Gutters full of debris cause water to go behind the gutter and down the wall into your home. This causes interior leaks as well as soffit & fascia damage on the exterior of your home.  You may want to consider installing gutter guards to keep debris from building up in your gutters.

 

 

We also see loose gutters, shingles not hanging over edge of roof enough, and gaps between the plywood decking and fascia. This is also the area of the roof where squirrels or other rodents enter your home. We can diagnose the issue and offer a solution to the problem.

Flat Roofs – If a roof is less than a four pitch, it should be considered a flat roof. Four pitch means the roof rises 4″ in height per foot of roof.  Water pools on flat roofs, so a special type of roofing is needed to prevent leaks. We get a lot of work from homeowners who have shingles installed on low slope roofs. Think of it this way. If sideways rain occurs, the water is going under the shingles.  There are many types of low slope and flat roof components, and please consult a qualified professional when dealing with these areas of your home.

And finally, the big one. Your roof has lived it’s life.  It is what it is.  If your shingles have lived their functional life, you need to replace your roof.  An inspection will determine if roof needs replacement. Signals incluce major granule loss, brittle shingles, and major wear and tear.

Home Asset Protection Services, LLC is a full service roofing contractor serving Atlanta, Buford, Chamblee, Dacula, Duluth, Dunwoody, Flowery Branch, Lawrenceville, Lilburn, Norcross, Sandy Springs, Snellville, Suwanee, Sugar Hill, and surrounding areas for roof repairs.

For roof replacement we work in all of Metro Atlanta and surrounding counties.

Call HAPS at 404 933-6610 to discuss your roof issues; and you will get honest answers and service at a competitive price.

April 2011 Storm Damages Metro Atlanta Homes

Posted in Atlanta Hail Damage Information, Claims Guide with tags , , , , , , , , , , , , , , , , , , , on April 17, 2011 by HAPS

Another large group of storms hammered the Metro Atlanta area in April 2011 causing hail and wind damage to roofs in many areas.  Our inspectors have seen some significant hail damage in certain areas which confirm storm reports from local media.  This is the third big storm this year so the hail and wind damage claims business is picking up dramatically.

The April 2011 storm dropped hail up to 2.5 inches in certain areas with many homeowners reporting hail “covering their driveway”.   We are finding approvable damage in certain zones; and we are seeing an increase in hail and wind claims being approved in these zones.  If you would like to know if your home is in the hail area call 404-933-6610 or Click Here to fill out a reply form to set up an appointment with one of our claims reps to discuss your options.

Unfortunately, we are also seeing a lot of out of town roofers coming into town to work these storms.  We advise homeowners to be careful when deciding on using a roofer/claims services company to represent them during the storm.  While the out of state companies are adept at determining damage and getting claims approved….once the storms are done they leave town and the homeowner is stuck if they have a problem with their roof.  We see it ALL the time.

Since Roofing Claims are picking up we would like to take some time in this article to cover a few topics which we see every day, but the average homeowner has little knowledge of….

1. When we ask homeowners if they have had their roof checked (for free) to determine if they have suffered from hail damage to your home so many homeowners answer this question with the simple answer of “I don’t have leaks” :  Truthfully, hail doesn’t generally cause leaks at the time of the storm unless we see softball sized or broken windows.  Hail damage does cause a breakdown of the shingle which eventually allows water to pass through and damage your home.

If this is the case why do insurance companies pay for roof replacements if the hail damage doesn’t cause leaks.  The answer is actually simple.  If hail damages your shingles, you don’t have leaks now…but you will.  The insurance companies pay to replace the roof to prevent further damage to the interior of your home.  Waiting for leaks could add up to thousands if drywall, painting, mold, insulation, and/or furniture gets damaged. 

2. My neighbor got a new roof so I must have hail damage or wind damage:  Not true.  We see storm damage on one house and little damage on the neighbor’s home quite oftern.  Much is determined by many factors including age of the roof, tree cover, type of shingles, direction of storm, location of home, and obviously size of the hail.  The only way to determine if you have storm damage to your roof is to have it inspected by a company with EXPERIENCE in dealing with storm claims.

3. I was told by a roofer he/she could see that I have hail damage from a ground inspection.  This is crazy unless you live in Texas or Oklahoma where the hail is often big enough to go through the roof.  These roofers are saving time, playing the numbers game, and having you put a claim on file without regard to your relationship with your insurance company.  Don’t put in a claim without an inspection.  Call 404-933-6610 if you would like your roof inspected in the Metro Atlanta area.  We have built many roofs in areas such as Alpharetta, Acworth, Atlanta, Austell, Cumming, Dunwoody, Fairburn, Flowery Branch, Gainesville, John’s Creek, Lawrenceville, Lilburn, Marietta, McDonough, Roswell, Sandy Springs, Smyrna, Snellville, Sugar Hill, and Suwanee.  

4. My roofer guaranteed me I would get approved:  Nope, not true.  The insurance company approval is up to the adjuster, not the roofer.   While we know what should be approved, there is no guarantee.  Approval of hail damage for roof claims is totally subjective opinion based on the opinion of the adjuster; and I promise you…the opinions are all over the board.

5. I’ve been denied so I know I don’t have damage;  This one is tricky.  Because adjusters opinions are different you may have one say you have damage and another say you do.  Have you ever had different feelings/opinions on bad day vs good days?  Also, our experience shows that approval rates are much higher right after the storm vs. 1-2 years after the storm. 

6. I don’t need a company experienced in claims services to represent me.  I’ll do it on my own. – Go ahead, but understand you may have just decreased your chances of approval by 30-40%.  Rarely do we see a roof with damage on every shingle.   It’s easy to find no damage on a roof with a lot of damage.

7. All roofers are the same.  Not true.  We see some ugly stuff out there.  Scammers who take the money and run, partners who fight, companies who cut corners on materials or use inexperienced labor at cheap prices in order to give away deductibles, fly by night companies who don’t deal with complaints.

8. The cheapest price is the best deal:  This applies in just about any industry…You get what you pay for.  We’ve seen roofs with no felt, 2 nails per shingle, no flashing at the chimneys or walls, no starter shingles, inadequate ventilaton, no caulking at exposed nails (ridge cap) etc.  Don’t make this mistake.  The roof is one of the most important parts of your home.  Do it right.  After all, a good roof should last 20 years with no storm damage.  If you don’t believe us, talk to someone who has leaks.

9. I want my roof done without paying a deductible: See #8.  Also, see House Bill 423 regarding new legislation relating to this activity.

10. I’ve had my insurance for 20 years without putting in a claim.  This will help me get approved:  Not true.  The adjuster doesn’t look up how long you’ve had the policy.  They look up if you’ve put in a claim and if so, they look at the inspection results and pictures to see if your roof has been incurred more damage or if you made repairs from previous claim payments.

If you would like to know if your home has hail or wind damage call HAPS at 404-933-6610 or visit our company website at http://www.homeassetprotectionservices.com to arrange for a free inspection.  If we find damage, we’ll help you through the entire process.  If you don’t have damage, we’ll tell you you don’t.  If you need maintainence even if you don’t have damage, we’ll let you know. 

Your shingles are supposed to last 20-50 years, but other parts of your roof don’t.   In fact, we suggest roof maintainence every 2-3 years.  With this plan we change pipe boots (they rot), recaulk areas needed (caulk only holds up for a relatively short period of time, inspect flashing (it can move), and deal with rotten siding issues. 

We hope this article helps you understand a little more about our industry.  We hope you’ll call us at 404-933-6610 if you would like an inspection of your roof, if you have questions regarding your home, or if you have other home improvement projects where you are looking for someone you can trust for honest opinions, quality workmanship, and competitive pricing. 

Home Asset Protection Services, LLC (HAPS)                                                                                         Suwanee,GA  30024                            404-933-6610

March 26,2011 Hail and Wind Storms Damage Metro Atlanta area, hail claims expected to rise dramatically.

Posted in Atlanta Hail Damage Information, Claims Guide with tags , , , , , , , , , , , , , , , on March 27, 2011 by HAPS

Severe thunderstorms pounded the Metro Atlanta area on Saturday causing major Hail and Wind Damage across the Metro Atlanta area. 

Early reports show hundreds of thousands of dollars of hail damage incurred to homes, vehicles, and other property throughout the area.  Hail up to 4″ in size will bring catastrophic insurance adjusters in town just to help keep up with the influx of insurance claims to be filed. 

Homeowners who have incurred damage will need to move quickly to avoid long waits for insurance adjusters to schedule appointments.  It can be an overwhelming process for someone with no experience in this area. 

At HAPS we have tremendous experience in this area.  We’ve helped homeowners get hundreds of thousands of dollars in claims approvals from hail and wind damage.  We have great relationships with the insurance companies, we have great relationships with our clients, and we have great expertise in making sure you are represented fairly.

There are many out of state companies who will rush into town,  push to get your claim filed, cause man made damage to try and cheat the insurance companies, take your checks and run, use work crews with little or no experience…and then leave town to never be found if you have problems with your roof in the future. 

We are locally based in Gwinnett County, we have climbed and inspected hundreds of roofs, we invest in high tech reports to verify when and where the hail storms hit your area, we know the difference between hail damage and blisters on your shingles, we are honest in our opinions of damage, we don’t ask you to file a claim unless you have at least a 60% chance of approval, we meet with the insurance companies to make sure YOU are represented fairly, we use experienced crews with decades of roofing experience, and we go over and beyond in our roofing process to make sure your roof will last.

If you would like an honest opinion on your roof call 404-933-6610 to schedule an appointment today or CLICK HERE to contact us.  One of our claims managers will meet with you and help you through the entire claims process.  Our experienced roof inspectors will assess your damage and advise you on your chances of approval.

If you suspect you may have incurred hail or wind damage from the March, 2011 severe thunderstorms in the Metro Atlanta area; you need to act fast.  Our experience has shown that the early claims get approved more often than the claims filed months after the storm since supervisors don’t have time to micro manage adjusters during the busy periods. 

Call 404-933-6610 ASAP to set an appointment today or visit our website at http://www.homeassetprotectionservices.com for more information.

September, 2010 Hail & Wind Storms Cause Roof Damage in Metro Atlanta

Posted in Atlanta Hail Damage Information, Claims Guide with tags , , , , , , , , , , , , , , , , , , on September 27, 2010 by HAPS

 

Roof Job in Progress

A rare summer hail storm hit the Metro Atlanta area in September, 2010.  Homeowners need to react quickly if you think you may have hail damage or wind damage to your roof.  Storm reports indicate hail hit in Smyrna, Sandy Springs, Dunwoody, Duluth, Sugar Hill, &  Newnan.  Additionally, high winds occurred across the metro area.

The only way to know if you have enough storm damage to file a claim with your insurance company is to have a professional inspect your roof.  Hail damage to your shingles is generally NOT visible from the ground.  If you have had hail storms in your area you should have your roof inspected quickly.

While insurance companies allow hail or wind claims within a 1 to 2 year period, the majority of the claims get approved during the first few months after the storm.

While not verified, it is believed more roof replacements get approved soon after the storm because the insurance companies managers are so busy processing claims that they don’t have time to micro manage the adjusters who decide whether the claim should be approved or not.

The adjusters are trained to make the call, but when their bosses are watching over them with a careful eye they are more careful in what they approve.  This is what happens long after the storms when less claims are being processed and the managers have more time to look over adjuster reports and overrule approvals.

Again, this is speculation; however, we see higher approval rates after each storm.

If you experienced hail or high winds from the September  2010 storm call Home Asset Protection Services at 404-933-6610 to arrange for a free inspection of your roof.  We are a full service roofing company who knows what to look for, knows how to file the claim, knows how to get your roof approved, and knows how to make sure you get proper compensation for your claim.  You can also contact us at CONTACT FORM

We do quality work on your roof, and we go over and above the claim scope of work to make sure your roof is built to last for years.

If you are interested in finding out if your home may qualify for a roof replacement paid for by your insurance company due to storm damage …. give us a call at 404-933-6610.

Don’t Sacrifice Quality on Your Roof

Posted in Atlanta Hail Damage Information, Claims Guide with tags , , , on May 25, 2010 by HAPS

We’ve had some great success representing homeowners in repairing and/or replacing their roofs during the past wave of storm damage claims.  We’ve done this by being thorough in our inspections, courteous and professional in our customer servcies, and most importantly, we go over and above to ensure your roof is secure and built to last.

We use the best quality products and we often upgrade to give you a better roof system.   You want your roofer to utilize better water protection with Ice and Water Shield, you need the the proper ventilation such as ridge vents, power vents, etc. based on the square footage of space.   You need at least 4 nails in every shingle and you need proper nailing on the edges.  The edges need to be cut properly.  Flashing and ice and water shield should be properly installed to protect areas susceptible for leaks.  Pipe boots need to be changed out and caulked properly.  All of these areas are VERY IMPORTANT when you are trying to protect your home for many years.

If you’re thinking of using our company you can be assured we do quality work.  We’ve got a long list of satisfied customers who will vouch for our company and the services we provide.

We’ve done small residential jobs and large commercial jobs.  Our goal is to build enough trust to be the first person you call in the future when you are considering a home repair or home improvement.  It’s how we run our business.  Treat the homeowner right and you’ll use us again.

We do interior and exterior painting, trim work, sheetrock work, wood repair, window and door repair,water remediation,  counter tops, bathrooms, kitchens, decks, screened in porches,  tile, flooring, plumbing issues, basement finishing, room additions.  By offering multiple services we can save you a lot of per trip charges each different company providing services.

If you would like to meet with one of our staff to discuss your repair or restoration need feel free to contact George at 404-933-6610.

Thank you for your consideration of Home Asset Protection Services.  We look forward to working with you in the future.

HAIL CLAIMS and Collateral Damage?

Posted in Atlanta Hail Damage Information, Claims Guide with tags , , , , , , , on December 8, 2009 by HAPS

This vent was damaged by hail.

When you file a hail damage claim an adjuster will make an appointment to inspect your home to determine how much damage you’ve incurred on your home or business.

During the hail claim inspection the first thing the adjuster will look for is collateral damage.  Collateral damage is damage to parts of the roof/home other than the shingles.    Examples of collateral damaged areas could be exhaust vents (see picture), power vents, gutters, air conditioning units, window screens, siding, etc.

Quite often your roof vents will be the first sign of hail damage because many of these vents are made of soft metal such as aluminum.   These items will damage much easier than the actual shingles which protect your roof.

Based on our experience… if you don’t have collateral damage on any of your vents, you can generally expect that your claim will be denied.

Collateral damage is just one sign of hail damage.  If you suspect your home could have suffered from the Atlanta area Hail storms of 2009, 2010, or 2011 contact one of our representatives as soon as possible to arrange for a free inspection of your roof.  CLICK HERE to fill out a request form and we’ll contact you within 24 hrs.   Our representatives don’t “eyeball” your roof, we actually climb up on your roof and carefully pre inspect your roof to determine if we believe you have enough hail damage to warrant filing a claim with your insurance company.

If we don’t find damage, we will tell you just that.  Many companies try to get you to file a claim whether you have damage or not in hopes that a percentage of their contracts will be approved by the adjuster.  They see this as a numbers game.  At Home Asset Protection Services, LLC we don’t see one of your most important assets as a game.  If you file a claim with our company as your representative we will meet with the adjuster to show the results of our inspection.  We don’t want to waste your time, their time, or our time if you don’t have hail damage. We also don’t want to have to come to your house a 2nd or 3rd time to meet with the adjuster if we don’t believe you have damage.   If we do see damage, however, we will fight for you to protect your rights as a homeowner….period.

Call 404-933-6610 if you would like to speak with one of our professional representatives to discuss your options as a homeowner in the Atlanta area who may have been impacted by the hailstorms in February, March, or April of 2009, 2010, and/or 2011.

Common Atlanta Hail Damage Roofing Scams

Posted in Atlanta Hail Damage Information, Claims Guide with tags , , , , , , , , , , , , on November 10, 2009 by HAPS

Over the past few months we’ve run across several homeowners in the Metro Atlanta area who have been taken advantage of by companies in the hail damage roof replacement business.

The large amount of hail damage over the past few years has brought millions of dollars of business into the area.  With this magnitude of opportunity comes a small percentage of scammers who don’t represent the best interest of the homeowners.

Here are a few Hail Damage Roof scams we’ve run across in the last month.

One Snellville, GA homeowner told us she signed a contract with a company.  Upon receipt of insurance funds from the hail damage claim she wrote out a check to the roofing company.  The company cashed the check and then disappeared.  She can’t locate the company (who was an out of state company) and her insurance company obviously is not responsible for the error. This homeowner will now have to pay for the repairs out of pocket.

Another homeowner had their roof replaced from a roofing company who was also registered out of state.  When the work was complete the homeowner noticed a problem with the roof which needed to be fixed.  Once again, this homeowner was not able to reach the company via the phone number he was provided.   Now they have leaks and repairs which need to be done which will not be covered by the insurance company because the damage is not storm related. Again, these repairs will have to be paid for out of pocket.

Yet another homeowner went under contract with a roofer, and after they issued the initial payment to the roofer… the roofer wouldn’t do the work in a timely manner.  After 2 months of waiting the homeowner finally was able to get the check back from the original roofer, and we were able to get the job done promptly.  We even started the work without a downpayment to ensure the homeowner that the work would be done by our company.  It was a risk on our part, but we felt the homeowner would be a great reference after we helped show them that all companies are not scammers.

As you can see, there are many ways to be taken advantage of by these roofing companies and hail damage claims companies.

Some precautions you can take are:

Make the company show you a copy of their business license and/or their corporation filings to make sure they really are a local company.  It’s easy to buy a cell phone with a local number, and many out of state companies are doing this to make it appear they are “local”.  Find out their home office location to verify they really are locally owned.

Make sure the roofing company offers a warranty for the workmanship of their job.  Of course you need to once again make sure they are local so you can find them if warranty repairs are needed.

Ask for references:  A good company will have plenty of references for you to check up on to see how well the company did throughout the entire Hail Damage claim process.  Finding satisfied customers shouldn’t be too difficult if the hail damage claims company did a good job because the actual service provided is quite valuable.  Getting a quality new roof paid for by your insurance company is a good deal.  It’s fair, it’s necessary, and it’s a great value for little to no cost.  A company that won’t provide references raises a huge flag.

At Home Asset Protection Services, LLC we offer professional service, prompt attention to your hail damage claim, and we are located in Suwanee, GA.  We have many references who are more than pleased with our work, and we’ll be happy to provide references to you if you decide to look into the opportunity of having your roof replaced from Hail Damage in the Atlanta area.

Call us at 404-933-6610 or CLICK HERE TO CONTACT US  if you would like to meet with one of our representatives to determine if you may qualify for a roof replacement which is covered by your insurance company.

We offer FREE inspections to determine if damage has ocurred, and we assist you through the entire claims process.  We do quality work and we offer a no leak warranty on all workmanship of our services to go along with the manufacturers warranty for the product.

And of course we’ll be happy to provide references of satisfied homeowners who have had their roof replaced as a result of utilizing the services of our company during the entire Hail Damage Claims process.