Archive for roof leaks gwinnett

Wind Damage Roofs in Metro Atlanta 2017

Posted in Claims Guide, Roof Leaks, Roofing Articles, Wind Damage with tags , , , , , , , , , , , , , , , , , on October 31, 2017 by HAPS

 

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Missing Shingles

Many homeowners experience damage to their roof when high winds occur during storms.  Sometimes it’s minor, and sometimes it’s major.

Insurance companies pay for wind damage in certain situations, but not in every situation.  Depending on insurers standards, the adjuster determines IF enough damage has occurred to justify replacing the roof.

First, you need to know what is determined as wind damage.  Tree damage is obvious. Missing shingles are obvious. Bent/creased shingles are not easily recognizable unless you climb on the roof to inpect the damage.

Why would an insurance company pay for a roof replacement for damaged shingles? Because a leaking roof causes more damage, and if interior damage occurs…the cost of the claim increases…especially if mold remediation/prevention is needed.

Understand, however, insurance companies aren’t going to pay to replace your roof “just because you need a new roof”. Insurance is not a roof replacement payment plan although many treat it this way.

If you have wind damage, leaks, etc., we recommend having your roof inspected to determine corrective action.  It may just be a repair, it may be worn out elements of your roof, i.e pipe boots, sealant around vents, nail pops, etc.  If the damage is significant, a claim may be warranted.  If the damage is minor, a repair may be all you need.  Either way, if shingles are damaged…a leak is coming sooner or later.

It’s not necessarily a claim worthy event “just because your neighbor got a new roof”. We see this often.  Frustrated homeowners because they didn’t get a new roof paid for after filing a claim.  Unfortunately, a claim goes on your record whether you get approved or denied.  This is just an opinion, but if you get too many claims on file…you may get dropped by your insurer.  Honestly, many “roof salesmen” don’t worry about this. They just want to “hopefully” get you a new roof.

At Home Asset Protection Services, or HAPS for short…we specialize in roof repairs.  We can fix anything on your roof.  Our roof repair technician Richard has been repairing leaks for 25+ years…and believe this….there is a right way and a wrong way to repair a roof.  If we see significant damage, we’ll suggest filing a claim as an option….but we’ll also give you a price for a repair.  This allows you the opportunity to make your own decision without pressure or false hope.

If you have concerns about your roof, call us at 404-933-6610 to discuss your issues.  We mostly service Gwinnett County including Suwanee, Sugar Hill, Buford, Dacula, Norcross, Duluth, Lawrenceville, and surrounding cities including Duwoody,, Flowery Branch, Gainesville, Sandy Springs, and Doraville.

We’re not storm chasers. We’re a roofing company with a proven track record of quality work, honest assessments, and fair pricing.  Our motto is to “do it right the first time’, and you have no idea how important this is.

If you have already been approved for a wind damage roof claim, we’ll be happy to assist you with the process.  The paperwork (adjuster summary) is hard to understand, and we will guide you through the process by educating you on the claim paperwork, making sure you have been properly compensated for replacement costs, and filing paperwork with insurance company to get back your recoverable depreciation.  So many don’t understand this.  IF you do the work, you generally get a final check for the depreciation which is withheld from initial claim check.  In other words, everything is paid for but your deductible.

Call George at 404-933-6610 if you have any questions.

 

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Common Roof Leaks Can Be Avoided

Posted in Roof Leaks, Roofing Articles with tags , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , on July 12, 2017 by HAPS

Home Asset Protection Services, or HAPSatlanta is a full service residential roofing contractor located in Suwanee, GA.  We can be reached at 404-933-6610 to arrange for an assessment of your roof.  We specialize in roof leak repairs, and this is approximately 75% of our roofing business. We also perform full roof replacements the right way, but we are not storm chasers. We are a local, reputable company with a great track record.

Our roof repair specialist Richard has over 25 years of leak repair experience, so he has just about seen it all.  A large percentage of roof leaks are a result of lack of maintenance, and these leaks can be avoided before they happen to prevent you from dealing with wet drywall and insulation, damaged soffit and fascia, and mold.

We offer a roof tuneup package which we recommend for EVERY home every 3-5 years, depending on the age of the roof.  Most homeowners don’t realize that a roof needs a tuneup just like a car needs a tuneup.

Here’s why.

Your shingles are designed to last between 20-40 years depending on the type.  Basic 3 tab shingles generally carry a 20-25 year shingle warrant, and architectural shingles generally carry a lifetime warranty (40 yrs); but these warranties don’t cover the other elements on the roof.

If you already have a leak in the following areas, it’s likely that a roof tuneup would solve your problems.  Bathrooms, Top of ceilings, Near HVAC vent, or most other areas other than chimneys, valleys, or areas where the roof runs into a wall.

Here are the items which “fail” after a few years, and you can see pictures at the bottom of this post.

Pipe Boots – You will have several of these on your roof.  They are generally white pvc pipes which are designed to ventilate your drain pipes to eliminate bad smells. These pipes are covered by a plastic or lead “boot, and the inside part of the boot is rubber. This is designed to fit snugly around the pipe to prevent water intrusion in the hole in your roof.  After a few years, the rubber seal dry rots and cracks.  As a result, this is a common area for leaks.

HVAC Vents – The metal HVAC vent which comes out of your roof is sealed with roofing sealant, and hopefully the best brand on the market.  After several years, the sealant wears out and cracks…creating an area for water to get into your home.

Turtle Vents – These metal or plastic “boxes” near the ridge (top) of your roof are installed to help ventilate your attic to remove heat and prevent shingles from overheating and blistering.  Two issues we see with turtle vents are 1. Improper installation, and 2. Worn out sealant.  Once again, the sealant cracks and creates and area for water intrustion.

Exposed nails – There are several areas where exposed nails can be found on your roof. On the ridge, around the vents, below shingle lines from mis nailing, and nail pops. When sealant wears off, the nails rust and create small areas for leaks to occur. It only takes a pin hole for water to get in.

Nail Pops – Quite often nails loossen over time, as they raise up, they poke a hole in the shingles…and this creates another area for water intrusion.

Missing or damaged shingles – While this goes without saying, missing shingles allow water to get under the shingles and travel down the roof until it finds a place to get in your attic…generally where plywood seams meet. Cracked shingles also allow water intrusion, and we often find cracked shingles on the ridge of the roof.

Toe Board Holes – Toe board holes are created when roofers, painters, etc nail 2×4’s to your roof so they can have good footing during the installation or repair. While our crews don’t use toe boards (We harness in from ridge), many doe.  The nail holes in the shingles must be sealed after toe boards are removed.  In many cases, this isn’t done, or if sealed..just like other elements…the sealant wears off an water intrusion occurs.  Toe board holes are often a cause of leaks on interior walls near outside of home and soffit or fascia leaks.

Clogged Gutters – Homeowners generally know, clogged or improperly installed gutters are a major cause of damage to soffit, fascia, and exterior walls. While not a part of the tuneup, our technicians can clean gutters; and we can replace your gutters when needed as a separate service.

ALMOST ALL OF THESE LEAKS CAN BE REPAIRED OR PREVENTED BY A ROOF TUNEUP.

Here’s what HAPS does with a roof tuneup.

  1. Inspect roof for areas of concern.
  2. 2. Replace up to 10 damaged or missing shingles.
  3. Install new rain collars on all pipe boots, and reseal.
  4. Seal exhaust vents with premium roof sealant.
  5. Paint all vents with rust preventive paint.
  6. Seal turtle vents with premium roof sealant.
  7. Repair nail pops.
  8. Seal exposed nails on all areas of roof.
  9. Seal toeboard holes with premium roof sealant. (Note) if holes are large, we will replace the shingles.
  10. Cleanup and removal of debris.

As you can see, a roof tuneup will address all of the common areas for roof failure which should be performed every 3-5 years.  HAPS services Gwinnett County, Georgia and surrounding areas including Alpharetta, Buford, Cumming, Doraville, Duluth, Dacula, Flowery Branch, Hamilton Mill, Johns Creek, Lawrenceville, Lilburn, Norcross, Oakwood, Peachtree Corners, Sugar Hill, and Suwanee.

We also perform more extensive roof repairs and full roof replacements.  Extensive roof repairs generally involve improper flashing installation, and these leaks often occur at chimneys, in valleys, transitions from main roof to lower roof or porches, flat roofs, and areas where roof meets walls. We also remove old satellite dishes or brackets and repair the hole from the brackets and screws, a very common leak area.

If you have a leak or would like to prevent a future leak, call Home Asset Protection Services, LLC (HAPS) at 404-933-6610 to discuss your needs.  We are a highly rated company, and we will give you an honest and informative assessment with cost effective results.   Understand, we only do our roof repairs the right way, so if you want a cheap repair such as spread roofing tar over the leak…call a different company.  If you go that route, keep our number on file because you may be calling us in the near future when your leaks resurface.

 

 

Roof leak repair in Alpharetta, Buford, Collins Hill, Cumming, Doraville, Duluth, Dacula, Flowery Branch, Hamilton Mill, Johns Creek, Lawrenceville, Lilburn, Norcross, Oakwood, Peachtree Corners, Peachtree Ridge, Sugar Hill, and Suwanee

Types of repairs – Valley Leak Repair, Flashing Leak Repair, Flat Roof Repair, Dead Valley Repair, Chimney Cap Repair, Chimney Siding Repair, Chimney Flashing Repair, Brick Chimney Repair, Brick Chimney Counter Flashing Repair, Roof Decking Repair, Roof Vent Repair, Modified Bitumen Roof Repair, Satellite Dish Removal, Skylight Repair.

 

 

 

 

 

 

 

 

 

Roof Leak Repair Specialists – Gwinnett County GA

Posted in Roof Leaks, Roofing Articles with tags , , , , , , , , , , , , , , , , , , , , , , , on July 5, 2017 by HAPS

When you have issues on your roof, it is in your best interest to use a company who specializes in diagnosing leaks and PROPERLY repairing the issue.  Our company Home Asset Protection Services, LLC (Yes, the name is too long so we go by Haps or HapsAtlanta) performs 80% of our work repairing leaks.

Why? We know what we’re doing.  Our leak repair specialist (Richard) has been repairing leaks for 25 years, and he knows how to find the leaks and repair them the right way.

We’ve seen so much poor workmanship over the years, and it’s a shame because it gives the industry a bad name.

Quite often we can diagnose a roof leak just from talking to the homeowner or looking at the roof on satellite.

What are the most common leak issues.

  1. Chimneys – If a chimney is not flashed properly, there’s a good chance you’re going to see a leak.  Main problems we see are. Improper flashing, no chimney pan on back side of roof, siding cut back too far or too close to roof, no kickout flashing, no crickets, rotten cornerboards or siding, and rusted out chimney caps. Note to roofers…use step flashing on slopes…not j channel. Also, put a chimney pan on back side (rarely see this), don’t seal with caulk or tar (its only temporary), and make sure the siding and cornerboards are sealed properly.  Also, on brick chimneys, please install counter flashing properly.
  2. Pipes, Vents, etc. – People don’t realize that your roof needs a “tuneup’ every 3-5 years. The rubber boots that fit around your pipes dry rot over time. If you see a leak in a bathroom, good chance its a pipe boot.  If leak is below HVAC exhaust…make sure it’s sealed properly and painted with rust preventive paint.
  3. Valleys and dead valleys – Often cause by improper shingle installation, nails in valley, or lack of ice & water shield in valley.
  4. Flat roofs – Too often we see shingles on a flat roof. That’s a no-no. Sideways rain can get under the shingles and cause leaks. With a flat roof you need modified bitumen or TOP to prevent standing water from entering your home.
  5. Exposed nails and toe board holes – There are exposed nails all over roofs. The sealant wears off over time. These areas should be sealed with premium roof sealant every 3 to 5 years before the nails start rusting.
  6. Gutter issues – overflowing gutters, debris, improper installation, and poor overhang just scratch the surface.  Sometimes home design is the issue if the gutter can’t handle the amount of water that flows into certain areas.

These are just a few explanation, but they are vrey common issues which cause leaks. There is a proper way to repair, and there is a bandaid approach. Go the cheap route, and chances are you’ll be spending more in the near future.  Do it right the first time. Don’t mess around with your roof. Too many bad things can happen (wet drywall, mold, constant leaks, etc_).

Please call us at 404-933-6610 to discuss your roof leaks, and we can help do it right the first time.  Not only do we do it right, we show you pictures to help you understand what really needs to be seen. Go with someone you trust. Call Haps Atlanta today if you like in Berkeley Lake, Buford, Duluth, Flowery Branch, Lawrenceville, Norcross, Peachtree Corners, Norcross, Sugar Hillor Suwanee. It’s worth it to get a professional opinion from someone who knows what they’re doing. Don’t take a chance. Do it right the first time.

Call George at 404-933-6610 to discuss your issues, and we’ll take care of you.

Were you denied on your roof claim?

Posted in Atlanta Hail Damage Information with tags , , , , , , on November 2, 2010 by HAPS

This year was a very busy year for roofing contractors throughout the Metro Atlanta area.  Many homeowners had their roofs replaced due to the hail and wind storms which occurred from Spring of 2009 through the Spring of 2011.  We’ve also seen a large percentage of homeowners who have been denied on their claims.  If you are one of these people, you are not alone.  It doesn’t seem fair that your neighbors all got a new roof and you didn’t.  We see it EVERY day.

The bottom line is, each claim is treated as an individual case by the insurance company regardless of what happened at your neighbor’s house.  Each adjuster has the right to approve or deny a claim, and each adjuster is different.  We’ve seen houses get denied which are in much worse shape than houses we’ve seen approved.  It’s totally subjective.

What can you do?  The answer is simple.  Protect your home now, and if possible, wait for the next storm. Why protect your home now?

If your roof is 5 years old we highly suggest you have maintenance done to your roof to “hold you over” until you need to replace your roof.  When your roof is built you generally have rubber pipe jacks around your plumbing pipes.  These sleeves dry rot after a few years, and they are a major cause of leaks.  Additionally, caulking is applied on any exposed nails and around areas where leaks are most likely to occur when the roof is built.  This caulk does not last for the life of your roof; and it needs to be redone every 2 or 3 years.

Roof Decking Damage from Leaks

We highly suggest you have your roof maintained by a company who knows how to properly maintain your roof to prevent major damage from occurring.  Home Asset Protection Services is that company.

We have several packages available to you.  We can replace all pipe jacks, caulk around all vents, fix flashing around chimneys and walls, and replace cracked or missing shingles where needed…..all for a very minimal cost.

While we know you’re disappointed that your roof didn’t get approved for replacement, we would like to help you maintain your roof until the next storm arrives.  If you need to replace your roof, we go over and above to ensure your roof will be installed properly, efficiently, affordable, and built to last.

As an extra bonus, during our maintenance work we will inspect your roof and let you know approximately how much “life” is left in your roof; and we will inspect your roof to determine if you should file a claim now or wait until the next storm.

Call 404-933-6610 if you live in the Metro Atlanta area to have one of our specialists discuss your options for maintaining your roof or visit our Homepage to fill out a form with your information and requests.

Of course….if another storm hits your area, call us and we’ll perform a free inspection to determine if you have enough storm damage to file a claim with your insurance company.  We’ll be honest.  Insurance claims are not a numbers game.  We don’t suggest you file unless you have damage.  We’ve been through hundreds of adjuster inspections so we know what they look for, we know what they approve, and we know the best practices of helping you get approved when you deserve it.  We do suggest that you never have an adjuster inspect your roof without an experienced roofing company to represent you during the inspection.  It improves your chances of approval dramatically.

Call us at 404-933-6610 if you would like to discuss your options for protecting your roof.  We put Honesty and Courtesy first!