Stop your ROOF LEAKS before the damage gets too expensive.

If you’ve noticed wet spots or brown spots on your ceilings you obiviously have a leak in your home.  In most cases these leaks are caused by problems on your roof or busted/leaking pipes.

Roof Leaks can cause major damage including drywall damage, insulation, damage, mold, and in extreme cases….damage to your flooring.

If you see signs of water damage on your ceiling contact us for a free inspection of your roof to determine what needs to be done to stop the leak.

We not only perform leak repairs, we also have ROOF TUNEUP PACKAGES where we do the following:

1. Inspect your roof for areas of concern
2. Caulk all nails.
3. Repair and caulk all vents.
4. Repair or replace all pipe boots and caulk same areas.
5. Repair damaged or missing flashing.
6. Caulk and/or repair flashing at chimneys
7. Replace up to 10 shingles
8. Nail down and caulk any nail pops.
9. Caulk all toe board holes.
10. Repair and/or caulk ridge vent.

Preventive maintenance IS necessary on your roof.  The best caulk (which we use) generally wears out after 3-5 years, so if your roof is at least this old it is probably best to have someone inspect your roof to determine if these services are necessary.  CLICK HERE FOR FREE INSPECTION.  When you click the link you will see a Free Estimate form to fill out which will forward your information to us.  We will have a representative contact you within 24 hrs to make an appointment to inspect your roof.

Home Asset Protection Services (HAPS) is a full service home repair and home improvement company in the Metro Atlanta area who specializes in roofing, siding, drywall repair, painting, decks, flooring, wood rot repair, windows, doors, etc. so feel free to request other services throught the same contact us form, or call us at 404-933-6610.

We have references throughout the Metro Atlanta area as we have repaired or replaced roofs in Alpharetta, Atlanta, Acworth, Buford, Cobb, Conyers, Cumming, Decatur, Dekalb, Duluth, Flowery Branch, Gainesville, Gwinnett, John’s Creek, Lawrenceville, Lilburn, Mableton, Marietta, McDonough, Norcross, Roswell, Sandtown, Smyrna, Snellville, Sugar Hill, and Suwanee.

Your home is most likely one of you biggest assets.  Let Home Asset Protection Services, LLC (HAPS) help you protectyour asset to give you the piece of mind in knowing your home will last.

HAPS Top Roofer in Dunwoody in 2011

We were so excited to hear that our company, Home Asset Protection Services, LLC (HAPS) has been recognized as the #1 residential roofing company in Dunwoody/Sandy Springs Georgia for 2011.

According to the City of Dunwoody code compliance department, HAPS rebuilt more roofs in this lovely city than any other roofing company.  We take great pride in this accomplishment as we greatly value our relationship with the citizens of this community.  City Code C0mpliance Inspector Phil Paulin commented, “I keep a close watch on the roofing companies who come into our fine city, and I trust George Hearn and HAPS more that any other company.  When I inspect their jobs I know they are doing to job right; and therefore I know with confidence they are taking good care of the citizens of our community.”

Our company,  Home Asset Protection Services, LLC is a full service Home Repair and Home Improvement company who services the North Metro Atlanta area.  Owner George Hearn states, “Dunwoody and Sandy Springs are #1 for us for a reason.  Almost all of our experiences in Dunwoody and Sandy Springs have been fantastic.  The people are kind, intelligent, and they care about their homes and their community.  Our high volume of roofing jobs is only the beginning.  We look forward to continuing to serve this fine community as our clients continue to maintain and/or make improvements to their homes.  The homes are beautiful, the city is thriving, and the citizens deserve to have a relationship with a company who cares about their clients satisfaction more than the almighty dollar.”

If you are considering Roofing, Painting, Siding, Flooring, Tree Removal, Kitchen/Bath upgrades, drywall repair, or just about any other home project we hope you’ll call 404-933-6610 for a free consultation and estimate.

Our company is built on trust and courtesy combined with a committment to going ‘over and above’ our requirements to ensure our clients are satisfied.  These relationships result in great referrals, repeat business, and satisfaction by the homeowner’s and the company.

If you have NOT had your roof inspected, call us at 404-933-6610 for a free inspection to determine the condition of your roof.  If we find storm related damage…we will assist you throughout the entire claims process from start to finish.  If you don’t have damage, we will advise you accordingly so you will not file frivolous claims with your insurance company.  We’ve seen many roofs with no damage where the homeowner filed a claim because a roofing company either didn’t have experience in identifying hail damage/storm damage, or they just had the homeowner file the claim in hopes it would get approved by the insurance company.  We think this is unfair to the homeowner.  Our approval ratings are in the 90% range because we don’t file them unless we feel there is a decent chance of approval.  We don’t guarantee approval because the claim can only be approved by the insurance company.  Their opinions are subjective based on the adjuster who runs the appointment.  With HAPS, we also treat the insurance adjusters with courtesy and honesty; and this reputation has served us well in the field.

Home Asset Protection Services, LLC (HAPS) is locally owned and operated out of Suwanee, GA.  Please visit our website at http://www.homeassetprotectionservices.com for more information; or call us at 404-933-6610 if you would like one of our representatives to assist you with any upcoming project.

HAPS Roofing and Home Improvement continues to satisfy Homeowners across Metro Atlanta Area

We’ve had a VERY busy year in 2011 with a 95% + approval rating with insurance companies.  We attribute our high approval rate to providing honest preinspections, trustworthy relationships with adjusters, and hundreds of adjuster meetings worth of experience to KNOW what the adjusters require to approve claims.

 

Below are pictures of a couple of recent jobs for your review.

 

If you are interested in determining IF your roof has enough damage to file a claim please call 404-933-6610 to arrange for a preinspection.  If you have leaks which are not storm related, we also do leak repairs to stop the damage to your home.

 

Recent roof replaced in Dunwoody

 

Lawrenceville Re Roof, home repairs, and Exterior Paint Job

We look forward to growing our client relationships in the future.  We have a great huge list of referrals across the Metro Atlanta area.  Feel free to contact us at 404-933-6610 for informataion on our company or to arrange for one of our honest and trustworthy associates to meet with you about your upcoming home repair or home improvement projects.

April 2011 Storm Damages Metro Atlanta Homes

Another large group of storms hammered the Metro Atlanta area in April 2011 causing hail and wind damage to roofs in many areas.  Our inspectors have seen some significant hail damage in certain areas which confirm storm reports from local media.  This is the third big storm this year so the hail and wind damage claims business is picking up dramatically.

The April 2011 storm dropped hail up to 2.5 inches in certain areas with many homeowners reporting hail “covering their driveway”.   We are finding approvable damage in certain zones; and we are seeing an increase in hail and wind claims being approved in these zones.  If you would like to know if your home is in the hail area call 404-933-6610 or Click Here to fill out a reply form to set up an appointment with one of our claims reps to discuss your options.

Unfortunately, we are also seeing a lot of out of town roofers coming into town to work these storms.  We advise homeowners to be careful when deciding on using a roofer/claims services company to represent them during the storm.  While the out of state companies are adept at determining damage and getting claims approved….once the storms are done they leave town and the homeowner is stuck if they have a problem with their roof.  We see it ALL the time.

Since Roofing Claims are picking up we would like to take some time in this article to cover a few topics which we see every day, but the average homeowner has little knowledge of….

1. When we ask homeowners if they have had their roof checked (for free) to determine if they have suffered from hail damage to your home so many homeowners answer this question with the simple answer of “I don’t have leaks” :  Truthfully, hail doesn’t generally cause leaks at the time of the storm unless we see softball sized or broken windows.  Hail damage does cause a breakdown of the shingle which eventually allows water to pass through and damage your home.

If this is the case why do insurance companies pay for roof replacements if the hail damage doesn’t cause leaks.  The answer is actually simple.  If hail damages your shingles, you don’t have leaks now…but you will.  The insurance companies pay to replace the roof to prevent further damage to the interior of your home.  Waiting for leaks could add up to thousands if drywall, painting, mold, insulation, and/or furniture gets damaged. 

2. My neighbor got a new roof so I must have hail damage or wind damage:  Not true.  We see storm damage on one house and little damage on the neighbor’s home quite oftern.  Much is determined by many factors including age of the roof, tree cover, type of shingles, direction of storm, location of home, and obviously size of the hail.  The only way to determine if you have storm damage to your roof is to have it inspected by a company with EXPERIENCE in dealing with storm claims.

3. I was told by a roofer he/she could see that I have hail damage from a ground inspection.  This is crazy unless you live in Texas or Oklahoma where the hail is often big enough to go through the roof.  These roofers are saving time, playing the numbers game, and having you put a claim on file without regard to your relationship with your insurance company.  Don’t put in a claim without an inspection.  Call 404-933-6610 if you would like your roof inspected in the Metro Atlanta area.  We have built many roofs in areas such as Alpharetta, Acworth, Atlanta, Austell, Cumming, Dunwoody, Fairburn, Flowery Branch, Gainesville, John’s Creek, Lawrenceville, Lilburn, Marietta, McDonough, Roswell, Sandy Springs, Smyrna, Snellville, Sugar Hill, and Suwanee.  

4. My roofer guaranteed me I would get approved:  Nope, not true.  The insurance company approval is up to the adjuster, not the roofer.   While we know what should be approved, there is no guarantee.  Approval of hail damage for roof claims is totally subjective opinion based on the opinion of the adjuster; and I promise you…the opinions are all over the board.

5. I’ve been denied so I know I don’t have damage;  This one is tricky.  Because adjusters opinions are different you may have one say you have damage and another say you do.  Have you ever had different feelings/opinions on bad day vs good days?  Also, our experience shows that approval rates are much higher right after the storm vs. 1-2 years after the storm. 

6. I don’t need a company experienced in claims services to represent me.  I’ll do it on my own. - Go ahead, but understand you may have just decreased your chances of approval by 30-40%.  Rarely do we see a roof with damage on every shingle.   It’s easy to find no damage on a roof with a lot of damage.

7. All roofers are the same.  Not true.  We see some ugly stuff out there.  Scammers who take the money and run, partners who fight, companies who cut corners on materials or use inexperienced labor at cheap prices in order to give away deductibles, fly by night companies who don’t deal with complaints.

8. The cheapest price is the best deal:  This applies in just about any industry…You get what you pay for.  We’ve seen roofs with no felt, 2 nails per shingle, no flashing at the chimneys or walls, no starter shingles, inadequate ventilaton, no caulking at exposed nails (ridge cap) etc.  Don’t make this mistake.  The roof is one of the most important parts of your home.  Do it right.  After all, a good roof should last 20 years with no storm damage.  If you don’t believe us, talk to someone who has leaks.

9. I want my roof done without paying a deductible: See #8.  Also, see House Bill 423 regarding new legislation relating to this activity.

10. I’ve had my insurance for 20 years without putting in a claim.  This will help me get approved:  Not true.  The adjuster doesn’t look up how long you’ve had the policy.  They look up if you’ve put in a claim and if so, they look at the inspection results and pictures to see if your roof has been incurred more damage or if you made repairs from previous claim payments.

If you would like to know if your home has hail or wind damage call HAPS at 404-933-6610 or visit our company website at http://www.homeassetprotection.com to arrange for a free inspection.  If we find damage, we’ll help you through the entire process.  If you don’t have damage, we’ll tell you you don’t.  If you need maintainence even if you don’t have damage, we’ll let you know. 

Your shingles are supposed to last 20-50 years, but other parts of your roof don’t.   In fact, we suggest roof maintainence every 2-3 years.  With this plan we change pipe boots (they rot), recaulk areas needed (caulk only holds up for a relatively short period of time, inspect flashing (it can move), and deal with rotten siding issues. 

We hope this article helps you understand a little more about our industry.  We hope you’ll call us at 404-933-6610 if you would like an inspection of your roof, if you have questions regarding your home, or if you have other home improvement projects where you are looking for someone you can trust for honest opinions, quality workmanship, and competitive pricing. 

Home Asset Protection Services, LLC (HAPS)                                                                                         Suwanee,GA  30024                            404-933-6610

 

March 26,2011 Hail and Wind Storms Damage Metro Atlanta area, hail claims expected to rise dramatically.

Severe thunderstorms pounded the Metro Atlanta area on Saturday causing major Hail and Wind Damage across the Metro Atlanta area. 

Early reports show hundreds of thousands of dollars of hail damage incurred to homes, vehicles, and other property throughout the area.  Hail up to 4″ in size will bring catastrophic insurance adjusters in town just to help keep up with the influx of insurance claims to be filed. 

Homeowners who have incurred damage will need to move quickly to avoid long waits for insurance adjusters to schedule appointments.  It can be an overwhelming process for someone with no experience in this area. 

At HAPS we have tremendous experience in this area.  We’ve helped homeowners get hundreds of thousands of dollars in claims approvals from hail and wind damage.  We have great relationships with the insurance companies, we have great relationships with our clients, and we have great expertise in making sure you are represented fairly.

There are many out of state companies who will rush into town,  push to get your claim filed, cause man made damage to try and cheat the insurance companies, take your checks and run, use work crews with little or no experience…and then leave town to never be found if you have problems with your roof in the future. 

We are locally based in Gwinnett County, we have climbed and inspected hundreds of roofs, we invest in high tech reports to verify when and where the hail storms hit your area, we know the difference between hail damage and blisters on your shingles, we are honest in our opinions of damage, we don’t ask you to file a claim unless you have at least a 60% chance of approval, we meet with the insurance companies to make sure YOU are represented fairly, we use experienced crews with decades of roofing experience, and we go over and beyond in our roofing process to make sure your roof will last.

If you would like an honest opinion on your roof call 404-933-6610 to schedule an appointment today or CLICK HERE to contact us.  One of our claims managers will meet with you and help you through the entire claims process.  Our experienced roof inspectors will assess your damage and advise you on your chances of approval.

If you suspect you may have incurred hail or wind damage from the March, 2011 severe thunderstorms in the Metro Atlanta area; you need to act fast.  Our experience has shown that the early claims get approved more often than the claims filed months after the storm since supervisors don’t have time to micro manage adjusters during the busy periods. 

Call 404-933-6610 ASAP to set an appointment today or visit our website at http://www.homeassetprotectionservices.com for more information.

Buying and Flipping Foreclosures or Fixer Uppers in Metro Atlanta?

In this depressed real estate market, there are some very good deals available at very attractive pricing.  Banks are stuck holding thousands of foreclosures with declining prices leaving banks in a tough position.  Some of the best deals are houses which need repairs to get them in sellable or rentable shape.

“Aligning the stars” to get the work done is a timely task full of risks.  Using different contractors for different scopes of work can cause scheduling nightmares, extra time, he said/she said problems, and more people to deal with when problems occur.

At Home Asset Protection Services ( HAPS ) , our ability to perform multiple tasks makes us a perfect choice for a company to align with to get your investment ready for market.  We can perform just about any project needed in the Metro Atlanta market to restore the property to sellable or rentable condition.

For example, on this recent job we cleaned and caulked the roof, repaired the soffit and fascia, replaced a large window, reglazed older windows, repaired trim, removed old (molded) drywall, dryed and dehumidified basement which had flooded, eliminated mold, installed dehumidifyers, installed new sheetrock, installed a few new doors, and changed all locks.

The investor was very pleased because we were able to focus on the job and he did not have to shuffle around the schedules of other contractors.  Also, if there was a concern, the investor only had to make one call.

This project took 1 1/2 weeks to complete.  We guestimate that project would’ve taken a month if multiple contractors were used.  Also, we were able to give discounts due to opportunity to complete multiple tasks which were related, i.e. put in window while drywall mud dried, use 1 dumpster for demo of various items, etc.

FYI, investor purchased this home in July 2010, had it rented within 1 month, and received and accepted an offer to buy the house after 6 months resulting in a 25K profit.

Investor decided to sell the property; and we are working with them on the next project….an older home in foreclosure with structural concerns, drainage concerns, and many repairs to restore the house to livable condition.

If you are interested in buying distressed properties and fixing them up to sell, call 404-933-6610 to make an appointment to have our team evaluate your scope of work, make suggestions for repairs, and provide estimates to help you prepare to set pricing for sale or rent.

If you have a list of suggested repairs from an inspector, we will be glad to quote those repairs. 

Bottom line, you want to get the house ready to list as soon as possible;  and you want to minimize expense without sacrificing quality.

Here’s an example of what can go wrong:  We were involved in another foreclosure job where the investor subbed out work to various contractors.  The paint guy hired a painter off the internet who he had never even met.  The painter quit halfway through the job.  This delayed 2 days.  Then the painter (who usually should caulk before painting)….didn’t do caulking.  The painter said that we were supposed to do that part.  Later the flooring guy banged up the baseboards.  Then the plumber cut into the newly installed drywall ceiling to look for a potential leak.  The investor had to pay to get the drywall rehung, mudded, taped, sanded, skimmed, and painted.  This cost around $300 more and cost another 2 days.  By the end of the job, the investor said he would never do that again.

We’re in the business so we understand that most go for the cheapest way possible; but we also understand price doesn’t usually equate on multiple projects.   When all was said and done, the investor would’ve saved hundreds and at least 30 hr.s of headaches and missed work if he would’ve used one…or a couple at most…contractors. 

We’ll be happy to discuss your foreclosure repair scope of work if you have purchased an investment property and you are interested in getting it ready for market.  Call 404-933-6610 to speak George today.

Good luck with your investment, and good luck in achieving a strong ROI.

Feb 2011 Storm hits Metro Atlanta

The first big storm of 2011 hit the Metro Atlanta area today.  High winds up to 70 mph, large hail, and heavy rains crossed the Northern suburbs of Atlanta on Feb 28, 2011.  Trees have fallen across the area and early reports showed over 8000 power outages across the Metro Atlanta area.

Dollar amount of damage has not been determined, however, homeowners interested in determining if they have incurred damage to their homes need to have an experienced roofing company inspect their homes to determine if hail damage or storm damage have impacted their homes.

Call HAPS at 404-933-6610 asap to discuss your options and set up an appointment for an inspection.  If you have damage we recommend you file an insurance claim quickly to increase your odds of approval.  Our experience has shown that more claims get approved right after the storm.  Our belief is the adjusters and their managers are so busy processing claims that they don’t micro manage the adjuster reports as much as they do during the “slow” periods.

If you do have storm damage on your roof, it is crucial that you have an experienced claims services company represent you during the claim process.  HAPS helped homeowners receive approvals of over $800,000 in 2010 from insurance claims for hail damage & wind damage on their roofs, and water damage from leaks on the interior of their home.

We also advise you not to file a hail damage claim or storm damage claim if you haven’t had an inspection to determine if you have damage.  We know many roofing companies push to put in a roof claim as a “numbers game” hoping to get a small percentage approved.  That’s fine for them, but if you don’t have damage you have put in a hail damage or wind damage claim for nothing.

For every 100 roofs we get approved for storm damage we inspect about 500 roofs without putting in claims because we don’t find enough damage to put in a claim.  You don’t find that very often in this industry.

If you wonder if you have storm damage on your roof from the February 28, 2011 storm or other storms in the last 2 years; call us at 404-933-6610 to discuss your options.  We will represent you throughout the entire process.

Stay safe.

Suwanee, Sugar Hill, and Duluth Exterior Painting Discount

Spring is coming! Yeah! This means we can get back outside and start painting the exterior of houses again.

HAPS is located in Suwanee, GA, so we have a $200 discount on any exterior painting jobs in the Suwanee, Sugar Hill, or Duluth area.

When considering painting the exterior of your house, make sure your contractor does wood rot replacement as well. We can change windows, repair rotten wood around doors, windows, soffit, facia, etc. before we paint your house. We also caulk areas where water damage can occur in the future.

If you live in the Suwanee, Sugar Hill, or Duluth, call us at 404-933-6610 for a free estimate on your upcoming project.

We use Porter and/or Sherwin Williams paints…known as the best available.

Take advantage of our local Spring Discount and have your project booked before we get too busy.

HAPS is a full service home improvement company located in Suwanee, GA who can do home repair from the roof to the ground. If you have other projects you are considering please let us know and we’ll quote these projects as well.

Have a GREAT day.

 

Home Asset Protection Services ( HAPS )

404-933-6610

New Deck Information

Interested in a new deck? We can do the job right. There are many facets of building a deck which require expertise. Your contractor needs to discuss many options: Materials, Type of Railing, Stairs, Structure, Decking, Dimensions, etc.

On this recent project we were dealt with a difficult situation. The previous contractor had built a shed but left the job when he got to the deck. Apparently the posts for the deck were too tall to hold the correct joists to support the weight of the deck system. We had to cut down the metal posts, re weld plates, work around the shed, and use special beams to bear the load for this size of deck.  We also built wider than normal stairs (48″) to help elderly homeowners walk together for support.

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Our decision to use the special beams gave us enough load bearing support to allow homeowner to screen in porch for a future project.

When using pressure treated lumber decking, you need to allow time for the wood to “cure” before staining. We recommend 3 months.

If you are interested in having a new deck built, repairing an existing deck, or staining of your current deck, call us at 404-933-6610 for a free consultation and estimate.

Interior Painting During The Winter

As we move into the cold winter months, our business moves inside to interior painting, drywall repair, basement completions, kitchens……and busted pipes

If you are considering any interior projects now is a good time to move forward.

We just finished a whole house interior painting job in a beautiful golf course home.  An interior decorator chose some wonderful warm colors and we painted the ceilings, walls, crown moulding, wainscotting, windows, doors, baseboards, bookshelves, and even the garage.

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As for the busted pipes…in most cases we repair the pipes, dry the floors, repair water damaged areas, treat for mold remediation, repair the drywall, and paint newly repaired areas.  If you need help with busted pipes call 404-933-6610 and we’ll be glad to help.   Our experience with insurance companies could help you get a lot more work covered than you can usually do alone.